Shipping policy

LÜTUF Shipping Policy

Last Updated: August 30, 2026

At LÜTUF, we want every order to reach you safely and on time. Please review the shipping information below before placing your order.

Order Processing

Orders are carefully prepared and typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

During sales, holidays, or promotional periods, processing may take a little longer. We appreciate your patience during busy periods.

Shipping Times

Once your order has been shipped, estimated delivery times are:

Canada: 3–7 business days
United States: 3–8 business days
International: 7–15 business days

These are estimated delivery times and are not guaranteed. Delays may occur because of customs, weather, carrier disruptions, or other circumstances outside LÜTUF's control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location, order size, and selected shipping method.

From time to time, LÜTUF may offer free or promotional shipping. Any applicable offer will be clearly displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to update after the package has been shipped.

International Orders & Customs

LÜTUF ships internationally where available.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country.

These charges are not included in the product price or shipping cost unless specifically stated at checkout.

LÜTUF is not responsible for delays caused by customs clearance.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and your order has already shipped, LÜTUF may not be able to change the delivery address.

If a package is returned to us because of an incorrect address, additional shipping charges may apply before it can be sent again.

Lost, Stolen, or Damaged Packages

LÜTUF is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen.

If your package appears to be lost in transit, please contact us so we can help you investigate the shipment with the carrier.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the items received.

Delivery Delays

Estimated delivery dates are provided for guidance only.

LÜTUF is not responsible for delays caused by circumstances beyond our control, including severe weather, carrier delays, customs processing, strikes, holidays, or other unexpected events.

Questions About Your Order

If you have questions about your shipment or tracking information, please contact LÜTUF Customer Support with your order number.

We are happy to help make your shopping experience as smooth as possible.

LÜTUF
Elegance in Every Detail

85%

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(28)

A product with no value does nothing at all; it's simply not worth a penny. I did everything according to the instructions with a bath before and tried it on several people, even in places where hair is never shaved there, and it does nothing. Not worth a penny or a single dollar.

Just as described. they are nice and bright. the plastic molds are good for the price.

I am a single person who has been very stressed about cleaning the bathroom. If mold develops due to moisture, it's hard to get rid of, but this product is absolutely great. I used to run a dehumidifier for over 30 minutes, but with this one, it's done in 2-3 minutes! However, the noise level is a bit high, so it might be difficult to use early in the morning.

One of the best purchases so far. Cleans windows perfectly. Of course, it doesn't remove old dirt immediately, but after 2-3 passes everything is fine. There's a problem with corners, but you can handle that by hand.

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